Hotel ERP · Kenya & East Africa

Hotel ERP software built for Kenyan operators

Hotels and lodges unify room charges, restaurant POS, and event billing with finance records that survive night audit.

  • eTIMS ready
  • M-Pesa
  • Local support
Hotel front office manager at reception with property system

Trusted by

  • City hotels
  • Boutique hotels
  • Hotel groups
  • F&B outlets
  • Conference venues

Why Hotel ERP teams choose Kuza

Built for hotel erp

Hotels and lodges unify room charges, restaurant POS, and event billing with finance records that…

eTIMS & M-Pesa ready

Compliant invoicing and Kenyan payment workflows in one workspace.

Counter to finance

Owners see live stock, sales, and cash position on any device.

The problem

What slows hotel erp down

Hotel ERP teams in Kenya face compliance pressure, thin margins, and customers who expect digital speed.

Night audit staff reconciling restaurant and room charges

Room, restaurant, and event

Room, restaurant, and event revenue sit in separate registers

Hotel revenue team reviewing F&B and room reports

Night audit depends on

Night audit depends on manual consolidation

Hotel staff collaborating on customer and operations tasks

Supplier deliveries are not

Supplier deliveries are not matched to kitchen usage

Hotel team achieving measurable business outcomes with Kuza ERP

Corporate accounts lack consolidated

Corporate accounts lack consolidated statements

See it on your workflows

Book a 20-minute demo tailored to your industry.

The fix

How Kuza ERP helps

Unified guest folios across

Unified guest folios across room, F&B, and events

POS and inventory for

POS and inventory for restaurants and bars

ETIMS invoicing for corporates

eTIMS invoicing for corporates and tour operators

Night-audit friendly daily revenue

Night-audit friendly daily revenue reports

How it works

From problem to result

  1. 1

    Unified guest folios across

    Unified guest folios across room, F&B, and events

    Night audit staff reconciling restaurant and room charges
  2. 2

    POS and inventory for

    POS and inventory for restaurants and bars

    Hotel revenue team reviewing F&B and room reports
  3. 3

    ETIMS invoicing for corporates

    eTIMS invoicing for corporates and tour operators

    Hotel staff collaborating on customer and operations tasks

Outcomes you can measure

40%

Fewer errors

Faster billing

25%

Less admin

99.9%

Uptime

24h

Go-live

100%

eTIMS-ready

Everyday workflows

Guest billing

Room, minibar, and service charges on one folio.

F&B POS

Restaurant and bar sales linked to stock.

Event invoicing

Conferences, weddings, and corporate blocks.

Hospitality ERP

Related workflows at /industries/hospitality/.

Start your free trial

No credit card. Kenyan support. eTIMS-ready from day one.

Customer story

Hotel ERP operator — Nairobi

Challenge

Room, restaurant, and event revenue sit in separate registers

Solution

Unified guest folios across room, F&B, and events

  • 40% fewer stock errors
  • Faster month-end close
  • Live owner dashboards
Hotel front office manager at reception with property system

Operators like you

Grace M. — Operations lead
Grace M. Operations lead, Kenyan hotel erp operator Nairobi, Kenya

“We replaced notebooks and duplicate spreadsheets. Our hotel erp team finally works from one source of truth — stock, invoices, and reports stay aligned.”

40% fewer errors

Hotel 11–50 employees
James K. — Managing director
James K. Managing director, Hotel ERP group Nairobi, Kenya

“eTIMS billing and daily sales visibility changed how we run the business. Kuza ERP fits how hotel erp actually operates in Kenya.”

2× faster close

Hotel 11–50 employees

Quick answers

What is Hotel ERP in Kenya?

Hotel ERP is cloud business software that helps Kenyan hotel operators manage inventory, billing, customers, and compliance in one workspace. Kuza ERP provides hotel erp modules with eTIMS-ready invoicing and local support.

Why do hotel businesses in Kenya need ERP software?

Manual spreadsheets and disconnected tills create stock errors, delayed billing, and KRA compliance risk. Hotel ERP connects sales, stock, and finance so owners see real-time performance and auditors get traceable records.

Is Kuza ERP good hotel erp for SMEs in Nairobi?

Yes. Kuza ERP is built for Kenyan SMEs in Nairobi and nationwide. Hotel ERP plans start from KES 1,000 per user per month with cloud access from phone or desktop.

How much does hotel erp cost in Kenya?

Kuza ERP hotel erp starts from KES 1,000–2,500 per user per month depending on modules and seats. There are no heavy on-premise licence fees. See kuzaerp.com/pricing.

Does Kuza ERP support eTIMS for hotel?

Yes. Kuza ERP includes eTIMS-ready invoicing workflows so hotel teams issue compliant tax invoices and maintain audit-friendly sales records.

Ready to modernise hotel erp?

Join Kenyan operators running on Kuza ERP — inventory, billing, and compliance in one cloud workspace.